We offer three plans depending on your needs. From basic to mission critical.
Basic support, the most popular support services package, provides basic product support coverage, including emergency support during regular business hours. This package is designed for customers that have light support requirements and run non-critical processes.
Pro support extends the emergency support into evening hours. It is designed for customers with moderate support requirements and who run more critical business processes.
Pro-Plus support provides 24-hour-a-day support, including weekends, holidays, and for emergencies.
